Arthur Shelley, Australia

The optimal culture for “KM” is exactly as you have in KM4Dev, which is an open inclusive and supportive one. This supports the flow of knowledge and builds trust, but is hard to “measure” (so difficult to write requirements for in a standard format, although I would argue this is more important than anything that can be accurately measured). This is what we were trying to get a greater sense of into the standard, but were not able to get across as strongly as some of us would have liked. However, there are stronger elements of this in the old Australian KM Standard, which we will revive as a supporting guide.