Building Blocks presentation

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PowerPoint presentation from USAID's Session 1.

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Building Blocks Session Outline

Summary:

This module explores several key building blocks (and stumbling blocks) of knowledge sharing – culture, incentives, leadership, communications, governance and measurement. The session examines how to nurture a culture conducive to KS, the critical issue of incentives, the role of leaders, models of how KS can be governed within an organization, and effective ways to communicate messages. It also examines the specific tasks, responsibilities and challenges of KS staff and knowledge managers; and measuring the impact of KS.

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KM Governance Structure

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PowerPoint presentation by John Crager of APQC.

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KMGovernance.ppt

KSP Newsletter

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Social Capital – An Untapped Resource for Local Government in Service Delivery, article by Dr Kirsten Harrison.

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Social capital, governance and growth:Results from a Cross-Country Panel Dataset on Six Dimensions

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Paper by Omar Azfar and Robert Subrick.

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The Basics of KM Governance and Structure

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Article by the American Productivity and Quality Center (APQC).

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