Knowledge Management                                                            4 days

Unlock insights in your organisation

Find out how your organisation can learn from its experiences to become more innovative, responsive and efficient:

•             develop a culture that harnesses the know-how and experience of your people

•             make knowledge accessible to everyone who needs it, by building knowledge sharing into          everyday operations

•             gather and distribute information and knowledge to your internal and external stakeholders.

Why choose this course

This unique course has been designed for development professionals who have an interest in information and knowledge management and knowledge sharing approaches. It is ideal for monitoring and evaluation specialists wanting to help others interpret, share and use their insights. Communications, learning and development, and IT specialists also benefit from this course as well as project and general managers.

What you will learn

Through a mix of practical activities, theory and case study examples, you learn how to:

• create an environment within your own organisation that encourages knowledge sharing

• apply knowledge sharing tools and techniques in practice

• take advantage of emerging opportunities in the use of information, communication and technology for knowledge sharing

• do a knowledge management assessment of your own organisation

• develop and implement a knowledge management strategy within your organisation.

How long: four days

Cost: £1350

Where and When:

Brighton 12-15 May 15

Application deadline: 14 Apr 15

Brighton 22-25 Sep 15

Application deadline 25 Aug 15

Bangkok 24-27 Nov 15

Application deadline: 27 Oct 15

Course overview

Day 1

Knowledge management fundamentals

• understand the fundamentals of knowledge management and its benefits for your organisation

• align knowledge management with your organisation’s strategy and objectives

• identify the key components of a knowledge management system.

Day 2

A knowledge sharing environment

• understand the cultural and behavioural elements of knowledge management

•             develop the right environment for knowledge sharing and overcoming challenges

•             promote an integrated approach throughout the programme cycle

• use knowledge sharing analysis and techniques

Day 3

• build knowledge sharing and learning into the programmed cycle
• apply knowledge sharing techniques and processes
• overcome challenges and recognise success in knowledge management
• using innovative information technology and social media tools for knowledge sharing.

Day 4

Knowledge management strategy

• conduct a knowledge management assessment and situational analysis
• develop and present a knowledge management strategy
• learn from practical lessons, challenges and recommendations to develop knowledge management in your organisation.